Accessibility Statement

Commitment to accessibility

At Art-E-Shock, we see great importance in providing equal, respectful, and accessible service to all users, including people with disabilities.

We work to enable everyone to receive information about our services, be impressed by the projects, contact us, and use the site as conveniently, clearly, and independently as possible.

We invest efforts in improving the accessibility of the site and making adjustments that will assist users with visual, hearing, movement, cognitive, and other disabilities.

Accessibility standards and guidelines

The website was designed and built with the aim of operating in accordance with the provisions of the Equal Rights for People with Disabilities Law, 5758-1998, the Equal Rights for People with Disabilities Regulations regarding Service Accessibility Adjustments, 5773-2013, and the recommendations of the Israeli Standard T.I. 5568 for Internet Content Accessibility.

Israeli Standard 5568 is based on the international accessibility guidelines Web Content Accessibility Guidelines, or WCAG 2.0, at level AA.

We continue to review, improve, and update the website with the aim of expanding its suitability for accessibility requirements and technological changes.

Accessibility adjustments on the website

As part of the actions to make the site accessible, the following adjustments were made, among other things:

  • Adapting the website structure for display on computers, tablets, and mobile devices.
  • Organize content using headings, paragraphs, lists, and clear areas.
  • Using clear language and a content hierarchy designed to make it easier to navigate the site.
  • Adding names and labels to some of the links, buttons, and navigation elements.
  • Ability to activate many links, buttons, and menus using the keyboard.
  • Adapting the site to right-to-left display in the Hebrew language.
  • Using contrast between texts and backgrounds and keeping the text size as readable as possible.
  • Matching meaningful images with alternative descriptions, as much as possible and according to the nature of the image.
  • Adapting interactive components for use on computer screens and touch devices.
  • Integrate an option to reduce some of the movements and animations depending on user and device settings.
  • Showing some of the videos with the option to control them using a video player.
  • Integrate an accessibility menu that provides assistive tools and display adjustments.

Accessibility menu

The site integrates an external accessibility menu operated via UserWay.

Clicking on the accessibility icon on the website opens a menu with various options for changing how content is displayed. Depending on the menu version and the device being used, the options may include, among others:

  • Enlarging texts.
  • Change contrast and colors.
  • Highlight links.
  • Change spacing between texts.
  • Adjusting the cursor.
  • Stop animations and movement.
  • Improving the readability of the content.
  • Additional accommodations for users using assistive technologies.

The accessibility menu is another helpful tool. We are also working to make adjustments to the site’s structure and content itself, and we do not rely on the accessibility menu as an exclusive substitute for accessibility.

Keyboard navigation

In many parts of the site, you can move between links, buttons, and fields using the TAB key.

You can return to the previous element by using the SHIFT and TAB key combination, and activate a link or button by using ENTER or the spacebar, depending on the type of element.

In some menus and windows, you can also use the ESC key to close or return.

Due to the nature of some of the interactive elements, galleries, and animations on the site, there may be areas where keyboard navigation still needs improvement. We would be happy to report any difficulties you encounter.

Videos, animations, and visual content

The site includes atmosphere videos, demonstration videos, animations, galleries, and interactive components that showcase projects and work.

Some of the ambient videos play without sound and serve as a visual backdrop only. Other videos may include controls via the video player.

In the event that certain visual content is not accessible to you, you can contact us and receive the key information in an alternative and accessible format, as much as possible and according to the nature of the content.

Browser and device compatibility

The site is designed for browsing using current versions of common browsers, including:

Google Chrome, Microsoft Edge, Mozilla Firefox ו-Apple Safari.

The site is also optimized for browsing from mobile devices based on Android and iOS.

There may be differences in how the site appears or how accessibility adjustments work due to using an older browser, an outdated operating system, certain device settings, or certain assistive technology. For a better user experience, it is recommended to use the latest version of your browser and operating system.

Third-party components and services

The site may contain links, plugins or services operated by third parties, such as WhatsApp, social networks, videos, maps, Google services and external accessibility tools.

The accessibility of these services is the responsibility of the entities that operate them and is not always under the control of Art-E-Shock. However, in the event of difficulty, we will try as much as possible to provide an accessible alternative or assist in obtaining the information in another way.

Known accessibility limitations

Despite the efforts invested in making the site accessible, some pages, components, videos, animations, galleries, external content, or recently added content may still not be fully accessible.

The site is updated and developed on an ongoing basis, so there may be temporary gaps between uploading new content and completing accessibility adjustments for it.

We continue to work to identify gaps, correct them, and improve the user experience on the site.

Receiving information in an accessible format

Anyone who needs information on the website in an alternative accessible format is welcome to contact us.

Depending on the nature of the information and the request, we will attempt to provide the content through accessible text, telephone explanation, an adapted document, or another reasonable alternative, at no additional cost.

Accessibility and reception arrangements

Art-E-Shock does not operate a physical branch, office for receiving the public, or a permanent service point open to the public.

Services are provided primarily digitally and remotely, via the website, phone calls, WhatsApp, email, and online meetings.

Therefore, the business does not have physical accessibility arrangements regarding parking, access roads, elevators, service counters, hearing aid systems, or accessible restrooms.

In the event that a physical meeting is coordinated at an external location, we can be notified in advance of any required accessibility adjustments, and we will make a reasonable effort to coordinate an accessible and suitable location.

Accessibility inquiries

Have you encountered difficulty browsing the site, inaccessible content, or a component that does not work with assistive technology? We will be happy to receive your inquiry and handle it as soon as possible.

So that we can review your request efficiently, it is recommended that you attach:

  • The address of the page where the problem was discovered.
  • Description of the difficulty or action you attempted to perform.
  • Device type and operating system.
  • Browser name and version.
  • The type of assistive technology you used, to the extent it was used.
  • Screenshot, if possible.

Accessibility Contact Person

Contact name: Chest
phone: 054-500-7570
WhatsApp: 054-500-7570
Online application: Using the contact form on the website

The hours of operation advertised on the site are Sunday – Thursday between 09:00 and 17:00, and on Fridays and holiday eves between 09:00 and 13:00.

Accessibility Statement Update

The accessibility statement was last updated on: 31.07.2026.