Privacy Policy

Last updated: 31.07.2026

1. Introduction

Art-E-Shock respects the privacy of site users and is committed to handling personal information responsibly, transparently, and in accordance with legal provisions.

The purpose of this policy is to explain what information may be collected when using the website, how it is used, to whom it may be disclosed, how it is stored and what rights are available to users.

This policy applies to the art-e-shock.com website and the contact forms and digital services integrated therein. It does not apply to external websites or services operated by third parties.

2. The owner of the information

The controller of the information collected through the website is:

[יש להשלים שם מלא או שם משפטי של העוסק/החברה], operating under the Art-E-Shock brand.
Dealer or company number: [יש להשלים]
Email for privacy inquiries: [יש להשלים]
phone: 054-500-7570 or 050-935-6911

These details must be completed accurately, because in a privacy notice when collecting information, it is required to specify the identity of the person controlling the information and the methods of contacting him.

3. What is personal information?

“Personal information” is any data relating to an identified person or a person who can be identified with reasonable effort, directly or indirectly.

Personal information may include name, telephone, email address, business name, position, contact information, device data, IP address, and other information that may be linked to a specific individual. This definition is consistent with the broad definition set forth in Amendment 13 to the Privacy Protection Law.

4. Information provided by the user

When contacting Art-E-Shock, the user may provide information such as:

  • Full name.
  • Phone number.
  • Email address.
  • The name of the business or organization.
  • Field of activity.
  • The service in which the user is interested.
  • Information about a website, application, system or project.
  • Budget, schedules and professional requirements.
  • Content of messages, documents and files sent.
  • Information provided in a call, WhatsApp, email, or form.

It is recommended not to provide sensitive information or personal information about other people, except when necessary and the person providing the information has legal permission to do so.

5. Information Collected Automatically

When browsing the site, technical and statistical information may be collected, including:

  • IP address.
  • Browser type and operating system.
  • Device type and screen resolution.
  • Pages viewed.
  • Date and duration of the visit.
  • Links and buttons clicked.
  • The address of the page or website from which the user came.
  • Information about faults, loading speed and site performance.
  • Online identifiers and cookies.

Some information may be considered personal information when it allows a user to be identified or their actions to be linked.

6. Purposes of using information

The information may be used for the following purposes:

  • Responding to inquiries and contacting users.
  • Clarifying needs and adjusting a service or price quote.
  • Coordinating calls, meetings and continuing communication.
  • Providing services and managing customer relationships.
  • Maintaining business, service and legal records.
  • Improving the website, content and user experience.
  • Performance measurement and statistical analysis of website usage.
  • Detecting faults, preventing misuse and improving information security.
  • Compliance with legal, regulatory or judicial requirements.
  • Sending marketing information, only when appropriate consent has been given or when permitted by law.

The information will not be used for a purpose that is incompatible with the purpose for which it was collected, except subject to appropriate consent or legal provisions.

7. Is it mandatory to provide information?

Providing information through the website is not a legal obligation and depends on the user’s wishes.

However, without providing basic contact information, we may not be able to get back to the user, respond to the inquiry, understand the project needs, or provide a quote and service.

Next to the contact form, it is recommended to display the following text:

I confirm that the information I have provided will be stored and used for the purpose of contacting and responding to my inquiry, in accordance with the privacy policy. Providing the information is voluntary and is not required by law.

8. Provision of information to third parties

Art-E-Shock may provide or allow access to information to suppliers and service providers, only to the extent necessary for providing the service, operating the site, or protecting its rights.

The factors may include:

  • Hosting, server and domain providers.
  • Development, maintenance and information security providers.
  • Forms, email, CRM and customer management systems.
  • Cloud backup and storage services.
  • Usage statistics and analysis providers, including Google.
  • WhatsApp and social networking services.
  • Legal, accounting and professional advisors.
  • Public authorities, when there is a legal obligation or authorized requirement.

The information will not be sold to a third party for its own independent use, unless express consent has been given or if this is done as part of a legal restructuring of the business, and subject to continued protection of user rights.

9. Transfer of information outside Israel

Some of the service providers used may operate servers, support systems or infrastructure outside of Israel.

Therefore, information may be processed or stored in other countries, including by international technology companies. Such transfer of information will be made in accordance with the provisions of the law and through providers who provide appropriate data protection commitments.

10. Cookies and measurement tools

The website uses or may use cookies and similar technologies.

Cookies are small files or identifiers that are stored in your browser or device and allow the website to operate, remember preferences, collect statistical information and improve the user experience.

The website may use the following types of cookies:

Essential cookies

Cookies required for proper operation, security, displaying the site, managing the connection, and enabling basic features.

Preference cookies

Cookies that allow you to remember display settings, language, accessibility or other preferences.

Statistics cookies

Cookies and tools used to measure usage, views, time spent, browsing paths and performance.

Marketing cookies

As pixels or advertising tools are implemented in the future, they may be used to measure campaigns and display tailored advertising.

11. Google Analytics

The website uses Google Analytics via Google Site Kit to measure site activity, analyze traffic, and improve performance.

When using this tool, information may be collected about the device, browser, IP address, pages viewed, duration of visit, interactions, and source of arrival to the site.

Google may process information in accordance with its policies and terms. Users can restrict cookies through browser settings or through the consent management tool, if enabled on the website.

Blocking certain cookies may affect the website’s functionality or ability to remember preferences.

Practical recommendation: Since Google Analytics is already active on the site, it is a good idea to add a Cookies banner that allows you to approve, reject, or manage non-essential cookies. In Israel, a banner should not be sufficient in place of a full policy, and it should supplement the disclosure and not replace it.

12. Contact via WhatsApp and social networks

The site includes links to WhatsApp, Facebook, Instagram, and YouTube. When clicking on such a link, the user is taken to an external service, which may collect information in accordance with its privacy policy.

Art-E-Shock does not control how those services collect, process, or store information.

WhatsApp conversations may be saved on devices, backups, and WhatsApp or Meta systems, depending on user and service settings.

13. Mailings and marketing updates

Marketing information, updates, offers or promotional content will only be sent in accordance with the consent given and the requirements of the law.

Consent to receive marketing is not a condition for leaving a regular contact. Therefore, it is recommended to use a separate, unticked checkbox:

I agree to receive updates, content, and marketing offers from Art-E-Shock via email, text message, or WhatsApp. You can opt out at any time.

You can request removal at any time by replying to a message or contacting the contact details provided in this policy.

14. Retention of information

The information will be retained for the period necessary for the purposes for which it was collected, including:

  • Handling the application.
  • Contract or project management.
  • Providing service and support.
  • Maintaining business and legal records.
  • Compliance with accounting and legal obligations.
  • Protection from lawsuits and disputes.
  • Security and prevention of misuse.

When information is no longer needed and there is no legal obligation to retain it, it can be deleted, made anonymous, or its use restricted, depending on the circumstances and the capabilities of the system.

15. Information security

Art-E-Shock takes reasonable technological and organizational measures to protect information from unauthorized access, misuse, alteration, loss or disclosure.

These measures may include managing permissions, passwords, system updates, communication encryption, backups, and security tools.

However, it is not possible to guarantee absolute security of systems connected to the Internet. If you are concerned about information being compromised, it is recommended that you contact us as soon as possible.

Privacy protection regulations regarding information security continue to apply to databases even in cases where there is no obligation to register the database.

16. Right to review and amend

In accordance with sections 13 and 14 of the Privacy Protection Law, a person may request to review personal information about him held in a database, as well as request to correct information that is incorrect, incomplete, clear or up-to-date.

Additional requests, including deletion, restriction of use or cessation of mailing, will be considered in accordance with the provisions of the law, the purpose of retaining the information and the obligations applicable to Art-E-Shock.

In order to identify the applicant and prevent disclosure of information to another person, we may request additional details to verify identity.

17. Minors

The site and services are intended primarily for business owners, organizations and adults.

There is no intention to knowingly collect personal information from minors without the involvement of a parent or guardian. A minor who wishes to provide information is asked to do so through a parent or with their permission.

18. Links to other websites

The site includes links to projects, client sites, and external services.

This policy does not apply to those sites. It is recommended that you review the privacy policy and terms of use of each service before providing information.

19. Changes to the Privacy Policy

Art-E-Shock may update this policy due to changes in the site, services, technologies, suppliers or legal provisions.

Material changes will be posted on the website as prominently as necessary. The date of the last update will be displayed at the top of the policy.

20. Contact regarding privacy

For questions, requests for review or correction, reporting a concern about information security or inquiries regarding privacy, please contact:

The owner of the information: Hezi Cohen and Benny Yanko
Telephone number: 050-935-6911